Privacy Policy
Last updated: October 27, 2026
Jesse is self-hosted software, and we collect as little data as possible. We do not collect any information related to your strategies or trading. To verify our claim, you can use network monitoring software such as WireShark.
Data controller
The controller responsible for your personal data is:
Live Production SARL-S
56A, Rue de Kahler, L-8378 Kleinbettingen, Luxembourg
Email: [email protected]
Jesse app
The live trade plugin collects only the data needed to validate your license.
What we collect:
- The IP address of the computer running the live trade plugin
- Computer’s name, OS, and Python version.
What we don’t collect:
- Your trading strategies
- Your API keys for Discord, exchanges, etc
- Anything related to your exchange accounts
Jesse.Trade website
Account data
- Email address, name and username
- Sign-in details when you log in with email, Google or GitHub
Purchase and billing records
- Orders, licenses, invoices and the payment status of your purchases. We do not store your card details.
Support and AI features
- Support tickets and messages you send us
- Messages you send to the AI chat and AI assistant features
Website Analytics
To improve our website and user experience, we use PostHog analytics to collect anonymized usage data, with your consent.
What we collect
- Page views and navigation patterns
- Button clicks and form interactions
- Device type, browser information, and screen resolution
- IP address (anonymized for analytics purposes)
- Session duration and bounce rates
- Referral sources and search terms
- Performance metrics (page load times)
- Geographic location (country/region level only)
What we don’t collect
- Personal information unless voluntarily provided
- Passwords or sensitive form data
- Cross-site tracking data
- Audio or video recordings
- Keystrokes or detailed personal behavior
Cookies
Essential cookies keep the website working and your session secure. Optional analytics cookies are only used if you accept them in the cookie banner, and you can change your preferences at any time.
Legal bases
- Contract: to provide your account, licenses, purchases and support.
- Consent: for optional analytics cookies. You can withdraw consent at any time.
- Legal obligation: to keep accounting and billing records.
- Legitimate interest: to keep the website and licensing secure and prevent abuse.
Who we share data with
We do not sell your personal data. We share it only with service providers that help us run Jesse.Trade, and only as needed:
- Hosting provider in the EU
- Email delivery provider
- Analytics provider (PostHog)
- AI model provider, for AI features
- Sign-in providers (Google, GitHub), if you choose to use them
- Payment processors and resellers that handle checkout and billing
Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
How long we keep data
- Account data is kept for as long as your account exists.
- Billing records are kept for 10 years, as required by Luxembourg law.
- Other data is kept only as long as needed for the purposes described above.
Your rights
Under the GDPR, you have the right to access, rectify or erase your personal data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. To exercise these rights, email us at [email protected].
You also have the right to lodge a complaint with the Luxembourg data protection authority, the Commission nationale pour la protection des données (CNPD).
Questions?
If you have any questions about this policy or your data, email us at [email protected].